Expectations of Service

Sandstone (formerly Holyoake) expectations of service delivery:

  • Access to Sandstone will be available within 7 working days
  • Service is provided at a sliding scale of fees when necessary
  • Programs and support are diverse, inclusive and non-discriminatory
  • Use of evidence-based practice to improve client self-awareness, self-responsibility and the ability to reconnect with family and community
  • Follow up support through re-engagement is always an option